At SDCAC, we select metrics to assist you in maximizing your QMS
or EMS. We choose measurables that are pertinent to your type of
business. For example:
Manufacturing Metrics
- DPPM (Defective Parts Per Million)
- COPQ (Cost of Poor Quality)
- Scrap Rate
- Employee Turnover
- On-Time Delivery
- Inventory Turns
Service Industry Metrics
- Spare Parts Inventory
- On-Time Completion of Jobs
- Incorrect Orders
- Employee Turnover
- Customer Complaints
Retail Metrics
- Mark-up
- Display Rotation
- Incorrect Orders
- Inventory Turns
- Mis-Marked Items
Environmental Metrics
- Number of Permits
- Environmental Exceedences
- Environmental Incidents
- Waste Disposal Costs (as a percent of production)
- Energy Usage (as a percent of production)
As you can see, the measurables we select are not necessary
related directly to the standard. This is because the we have found
the standard is only the beginning. These are also only examples.
The actual metrics used will be based on your particular situation.
We select measurables, with you, so that the metrics chosen are
important to you. After all, we know that it is your system,
and we want you to succeed.
Want to enroll?
Note: this program is only available
in the US (at this moment).
Other
Services
- Internal Auditor Training
- Conducting Internal Audits
- QMS (ISO 9001, ISO/TS 16949, ISO 13485) Implementation and Training
- EMS Implementation and Training
- Registration Commitment and Maintenance Program
We will provide all the help you need with your Quality Management
System, or your Environmental Management System. From setting it up, to
running it, we will give you the EMS or QMS that will advance your
business!
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